Zero Downtime Inc. (referred hereinafter as ‘0-Downtime Inc., ‘0-Downtime.com’, ‘0-Downtime’, ‘our’, ‘we’ and ‘us’) believes electronic privacy is crucial to the ongoing success of the Internet, whether as a commercial or an entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and use it solely for internal purposes. We will not share your personal information with any other party.
0-Downtime will not disclose any individually identifiable information about its Users/Clients to any third party.
When you register with or contact 0-Downtime, we may require you to give us your name, contact information, business information, email address, website details, and details on your specific project requirements (“Inquiry Data”).
Use of Personal Information
0-Downtime’s primary goal in collecting personal information is to deliver a customized and personalized service to our clients. 0-Downtime also uses the personal information it collects to send clients E-mail notifications of new features or services available, and other information that 0-Downtime feels might be of interest to its clients. In order to provide our clients with a more personalized, relevant and intelligent service, 0-Downtime regularly makes improvements to the 0-Downtime site. The collection of personal data greatly assists 0-Downtime in this improvement process by identifying the specific interests and needs of the many clients of 0-Downtime.
Because we collect information on our Website for various reasons, we have outlined what information we collect and what we do with it in the following sections:
Registration and/or Request Forms
Our site contains registration and/or request forms that require users to give us contact information (such as their name and email address). We use customer contact information from the registration and request forms to send you information about our services and to contact you when necessary. As we work with a network of resellers and business associates, we may pass on your inquiries for any of our products/services to a reseller or associate in your vicinity to contact you for a detailed discussion of your requirements. You may also be contacted by our client servicing group to ensure that you received the quality of support that is expected.
If there is a change in control of 0-Downtime, Inc. (whether by merger, sale or otherwise), the personal contact information we collect could be sold as part of that transaction and potentially could be used by the purchaser. Should a merger, sale or related business transaction ever take place between 0-Downtime and another company, a notice will be posted on the 0-Downtime website so that you may be made aware of any personal impact.
When you make an online purchase on our website, we do not store the entire credit card number. This information is maintained in the safety of our payment gateway provider. We presently source the payment gateway facilities from Authorize.net and PayPal. All our payment pages are secured using industry standard SSL certificates issued by leading companies in this field. If the services/products that you have subscribed to are meant for recurring billing and collections, our payment gateway will preserve your payment details information. We use that payment mechanism to charge your account for the recurring payments when they become due.
0-Downtime does not intentionally collect or maintain information through www.0-Downtime.com or any of its associate websites from individuals actually known to be under the age of 18 (“children”). Moreover, at present, no part of www.0-Downtime.com is designed specifically to target or attract any children. Children should always ask a parent for permission before sending personal information to www.0-Downtime.com.
We may place online advertising with third-party vendors, including Google, which will be shown on other Sites on the internet. In some cases, those third-party vendors may decide which ads to show you based on your prior visits to the Site. At no time will you be personally identified to those third-party vendors, nor will any of the information you share with us be shared with those third-party vendors. If you prefer to opt out of the use of these third-party cookies on the Site, you can do so by visiting the Network Advertising Initiative opt out page or Google’s advertising opt out page.
We use your computer’s IP (Internet Protocol) address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our sites users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user’s session will be tracked, but the user will remain anonymous.
This website contains links to other sites outside the 0-Downtime domains. 0-Downtime is not responsible for the privacy practices or the content of such websites. Additionally, if you make a purchase from a store or merchant listed on or linked to
www.0-downtime.com, any information that you give, such as your credit card number and contact information, is provided to those merchants. These merchants have separate privacy and data collection practices and 0-Downtime has no responsibility or liability for these independent policies.
Some areas of our site, such as calendars and events, are open to our customers, and in some cases, the public. Please remember that any information that you disclose in these areas becomes public information; you should exercise caution when deciding whether or not to disclose your personal information.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When a user submits personal information, it is stored in secure operating environments that are not available to the public. This prevents any malicious use of your information. All financial information that is submitted to our site is encrypted and is stored on our payment gateway’s private servers, which are not accessible to the public.
Service Quality Monitoring
Many of our interactions may involve you calling us or our calling you. Please be aware that it is 0-Downtime’s general practice to monitor and in some cases record such calls for quality assurance purposes.
Disclosures Required By Law
In certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government orders and/or warrants.
0-Downtime provides users the opportunity to opt out of receiving communications from 0-Downtime. You may elect to avoid future communications from 0-Downtime by sending us an email at unsubscribe@0-Downtime.com with your username and e-mail address.
103 Morgan Lane,
Plainsboro, NJ 08536